Shipping charges and returns
The shipping costs within Germany are 3.90 €. From 60 € purchase value shipping within Germany is free.
Only after receipt of payment your order will be processed. Please note the different production times of non engraved and engraved jewelery. Once your order is ready to ship, you will receive an email from us with your tracking number to track shipment status. As a rule, our shipping partner will deliver DHL within 1-2 business days.
The shipping costs outside of Germany are 7.50 €. From a purchase value of 75 € shipping is free. The shipping times are also extended to 5-7 working days.
If you do not like the ordered goods, you can return the ordered goods to us within 14 days and we will refund you the invoice amount after receipt of the package within 14 days.
Please contact us prior to your exchange to receive a returnable Lable.
Please note that the exchange of personalized and engraved jewelery and earrings is not possible.